Latest News

Latest news from Border gov au

  • ICS EFT REPORT DATA CONTENT ISSUES RESOLVED
    Posted on 23 August 2017 | 6:56 am

    ​The previously reported issue with the EFT payment report has been resolved. Clients should rerun their EFT report including yesterday's date. DIBP apologises for any inconvenience this issue may have caused.

  • ICS EFT REPORT - DATA CONTENT ISSUES FOR 22 AUGUST
    Posted on 23 August 2017 | 4:16 am

    Some ICS EFT Payment reports are currently returning incorrect data. The report is on occasion dropping some Consolidations from the daily run. The investigation into these problems is ongoing and clients will be informed of any developments. As a partial workaround clients can check the total liability by logging ino...[ Read more ]

  • ICS PROCESSING DELAYS MONDAY 21 AUGUST 2017
    Posted on 21 August 2017 | 3:02 am

    ​The ICS is currently experiencing very high message processing rates. As at 12:45 AEST users can expect delays of up to 75 minutes for some response messages. DIBP apologise for any inconvenience caused.

  • AUTOMATED TELEPHONE PAYMENTS TO DIBP
    Posted on 16 August 2017 | 2:53 am

    ​The automated telephone payment facility for ICS liabilities will cease from 17:00 AEST today Wednesday 16 August 2017. This decision has been made to prevent some ongoing fraudulent credit card activity. Clients can choose to make payments on the Internet, via BPay or register for EFT Direct Debit payments. More...[ Read more ]

  • UPCOMING WEEKEND OUTAGE TO THE ICS - SATURDAY 2 SEPTEMBER 2017
    Posted on 9 August 2017 | 12:23 am

    ​Please be advised that the ICS will be unavailable for a 6 hour period between Saturday 2 September and Sunday 3 September 2017. The outage period will be from 23:00 AEST on Saturday 2 September until 05:00 AEST Sunday 3 September 2017 and is necessary to promote internal system changes....[ Read more ]

  • ICS EXCHANGE RATES UPDATE 13 JULY
    Posted on 12 July 2017 | 10:23 pm

    ​Please be advised that the Exchange Rates failed to load in the overnight update. The EDI Exchange rate file failed to update and the exchange rates in Cargo Interactive have now been manually updated. DIBP apologise for any inconvenience caused.

  • MAERSK LINES - DATA ISSUES UPDATE
    Posted on 5 July 2017 | 1:59 am

    ​Please be advised that MAERSK Lines ICS reporting capability for Sea Cargo Reports (SCR) has today been restored. It is hoped that all outstanding SCRs will be processed today. Please refrain from contacting the Cargo Support Centre unless urgent clearance of already reported cargo is required.

  • ICS AMBER STATEMENT RESTORATION
    Posted on 28 June 2017 | 2:45 am

    ​The issue impacting the lodgement of any amber affected EDI declarations has been resolved in the Production environment. DIBP apologise for any inconvenience caused.

  • ICS AMBER STATEMENT DECLARATION FAILURES
    Posted on 23 June 2017 | 5:53 am

    ​There is currently an issue affecting EDI lodgement of declarations that are quoting any amber reason type. The EDI message is rejecting because the statement is being discarded by the ICS. The only current workaround is to lodge amber declarations via Cargo Interactive (CI). This problem is being investigated as...[ Read more ]

  • ICS PERFORMANCE ISSUES - UPDATE 17:45
    Posted on 14 June 2017 | 8:01 am

    Following on from today's performance issues there is still a large backlog of some response messages. Underbond movement requests have now all been processed. As at 17:45 AEST delays of up to 3 hours can be expected for some message responses. DIBP will continue to monitor performance and work on...[ Read more ]